We have a team of professional installers on staff to handle your in-home or commercial installation anywhere in the USA.
Contact us for installation rates and to schedule your install. You can also order your turn-key pack directly from the website, add the Professional Installation option, and we’ll contact you before delivery with additional transportation & delivery rates.
Our customers' satisfaction is our number one priority. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. However, return shipping costs are not covered in our refund policy. Furthermore, a 15% restocking fee will apply to any and all open box items that are being returned to Apevie Simulator warehouse.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
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The base arrived withen a couple of days.....quite fast. The packaging was very good. I love the base. Getting used to the software. There are a lot of adjustments you can make but once you get the hang of it it's great.
These mounts are very well made. Shipping was fast. My only issue is one mount came without two of the four screws to help adjust the angle, but I made it work. And no, I did not contact the company to mention this.
Great quality cockpit with constant support from the team at Apevie. Despite my many questions, they answered each and every one, they also supported me throughout my build process, providing guidance, spare parts, and feedback in everyway. Very happy with the end result! Sturdy frame with no flex!
Happy i purchased this with my R5 bundle totally worth it, more then enough buttons, the paddles hardly make a sound when pressed. Wheel is comfortable to use.
The R5 is well worth the money especially if you’re trying to get into sim racing, set up is easy straight forward, I been enjoying the R5. Very happy with purchase
I was able to get some of the best pedals on the market for a huge discount! Open box but they were brand new. Delivery was fast to top it off. Thank you! Would highly recommend Apevie :)